AI Coach - Digital Strategy & Transformation (Brussels Based)

About SailPeak

At Sailpeak, we are a Brussels-based consulting firm specializing in guiding Banking & Insurance firms through the complexities of digital transformation.

With expertise in Business Strategy, Data & AI, and Digital Transformation, Sailpeak helps clients navigate the ever-evolving landscape and reach new heights of success.
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🤖 About the Role

As an AI Coach, you will play a key role in accelerating AI adoption, identifying uses cases for prompts, assistants, agents and coordinating with the AI team.

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📊 You will:

• Deliver GenAI trainings and workshops tailored to departmental and client needs.
• Identify and refine AI use cases and fundamental process/application opportunities (e.g., SAP cycles, HR, IT, Data, Risk Management).
• Develop and optimize AI prompts, assistants, and agents (e.g., copilots) with support from internal AI teams.
• Facilitate AI integration into daily workflows and strategic initiatives, ensuring measurable business impact.
• Conduct thorough market research and analysis to identify trends, opportunities, and potential challenges within the banking and financial services sector.
• Lead the development of comprehensive digital & AI strategies aligned with business objectives.
• Map and optimize customer journeys across banking touchpoints to enhance experience, engagement, and conversion rates.
• Drive digital and AI transformation initiatives by evaluating and recommending relevant technologies and tools.
• Collaborate with cross-functional teams to conceptualize and execute digital & AI projects tailored to business needs.
• Track, report, and analyze performance metrics and adoption KPIs across departments, providing data-driven recommendations.
• Contribute to client presentations, reports, and proposals, embedding AI-enhanced insights and strategies.
  
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📊 You bring to the table:

• 5 to 10 years of experience in the Financial Services / Banking industry.
• A strong passion for AI adoption, digital strategy, technology, and innovation within banking.
• T-shaped professional with GenAI prompting skills and knowledge in operations, IT, HR, Data, or Risk Management.
• Outstanding analytical and problem-solving skills, with ability to identify and refine AI use cases.
• Excellent communication, facilitation, and presentation abilities.
• Experience working in agile and cross-functional environments.
• Familiarity with digital banking technologies and AI platforms (e.g., online/mobile banking, fintech solutions, GenAI tools).
• A collaborative mindset, thriving in a team-oriented and innovation-driven environment.
  
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🌟 What success looks like:

• You have delivered 5+ tailored AI workshops per quarter for banking departments or clients.
• You have identified and refined 10+ AI use cases per department per quarter, driving measurable value.
• 90% of staff in your scope are trained on GenAI tools, with 65% actively applying AI in daily work.
• At least 50% of identified AI use cases progress to the development or implementation stage.
• Your initiatives contribute to a 10% productivity gain by 2030, directly supporting departmental KPIs.
• You are recognized as a trusted advisor for embedding AI and digital strategies that transform banking operations, improve customer journeys, and deliver measurable business impact.
  
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🗣️ Language Skills

Fluency in English and French/Dutch

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🎁 What’s in it for you

💸 A competitive salary and benefits package.

🦾 Working on cutting-edge projects with leading banking clients, in a startup environment

💿 Exposure to a wide array of AI and data science technologies.

🫂 Mentorship from Directors and Partners with backgrounds from renowned companies like Google, PayPal, Semetis, and Sia Partner

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🧑‍🔬 The Process

• Step 1: 30-minute call with our Head of Talent (Peter): focusing on your current situation, motivation, experience, and practicalities
• Step 2: 30-minute call with one of our Founders (Stjepan or Nico): deep-dive into your experience
• Step 3: Onsite Business Case with our team
• Step 4: Offer!
  
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Are you ready to embark on a rewarding career in management consulting with Sailpeak?

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